A current credit card is required at the time of booking reservations to secure appointment times. Please refer to Saint Luxury Lashes 24Hr cancellation policy.
To reschedule or Cancel an appointment client must call 24hours before booked appointment for zero charge. Any cancelations made after 24 hours will be charged 50% of service.
NO CALL NO SHOW WILL BE CHARGED 100% OF SERVICE
As listed above in the 24 hour cancellation policy, all no call / no show clients will be charged 100% of service booked.
If the card on file is declined for no show charges, the client will be sent a invoice for the amount owed.
Client will NOT be allowed to rebook with Saint Luxury Lashes until the invoice is paid.
All Clients will have a 10min grace period for 60min or longer fills.
There will be a 30min grace period for full sets (not recommended),
DO NOT ARRIVE LATE TO MINI FILLS as there will not be enough time.
This ensures there will be enough time to cover MOST of your natural lashes. Anything later than these grace periods will require re-booking & client will be charged 50% of the service.
Any services that begin after the scheduled appointment time will still be charged for the full booked time.
In the unlikely event you are unhappy with the results of your service, Saint Luxury Lashes will stand by the quality of our work 100% and provide a complimentary 30min touch up service to our clients within 3 days of the service. Please call our salon or email us to let us know about this asap.
At saint Luxury Lashes we care deeply about the health of your lashes. For new clients with existing lashes from another salon, it is recommended to book a complimentary consultation. We will discuss if a removal of the current lashes is necessary before we can proceed to provide our services or if it is safe to fill on top of your previous artists work.
If a removal is needed and you book a full set with us, a credit for the amount of the removal will be applied to the full set at checkout
Although we love tiny humans, there is just no way to keep an eye on them during a lash service, seeing as your eyes are closed for the entire service.
Please schedule your appointments during a time you can sneak away to relax.
We take pride in providing a clean relaxing environment for ALL of our clients. Please keep your fur babies at home during your scheduled appointment time.
Saint Luxury Lashes cannot provide services to anyone under the age of 18 without a written parent/guardian consent. There will be no exceptions.
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